Learn - Send targeted ad-hoc messages to Users – Kallidus

In this article, we'll show how Learn LMS Administrators can easily send ad-hoc messages targeted to a specific audience directly from Learn LMS.

Sending ad-hoc messages directly from Learn is much quicker than finding email addresses via Outlook or by running a report. It also means that all messages are recorded in one place for easy auditing and reference.

Ad hoc emails can be sent to:

All Users enrolled on a Course
All Users enrolled on a Lesson
All members of a Group
All Users linked to an Event
An individual User

Note that the global BCC address allows a specified address to be copied into all ad-hoc communications.

View all messages a User has been sent

A copy of every message a User is sent can be found on their User profile - even if the User has subsequently deleted the message. The list includes ad-hoc emails as described in this article, and automated notifications.

Browse to the 'User' area of Learn admin:
Select a User profile
Scroll to the end of the page and select 'View user messages':
Select the subject of a notification view in detail. It's also possible to select and delete messages. When deleted, they will be removed from the User's notification panel:

Send a message to all Users enrolled on a Course

Browse to the 'Course' area of Learn admin:
Select the name of a Course to open it
Select 'Send email' from the Course administration menu
Select the 'Send me a copy of this email' checkbox if you would like a copy sent to the email associated with your User profile in Learn LMS:
Add a subject, and a message
Select 'Send'

Send a message to all Users enrolled on a Lesson

Browse to the 'Lesson' area of Learn admin:
Select the name of a Lesson to open it
Select 'Send email' from the Lesson administration menu
Choose to send the message to all enrolled Users, or to Users with no Event booking (Instructor-led Lessons only):
Select the 'Send me a copy of this email' checkbox if you would like a copy sent to the email associated with your User profile in Learn LMS
Add a subject, and a message
Select 'Send'

Send a message to all members of a Group

Browse to the 'Group' area of Learn admin:
Select the name of a Group to open it
Select 'Send email' from the Group administration menu
Choose to send the message to all Users in the Group hierarchy
Select the 'Send me a copy of this email' checkbox if you would like a copy sent to the email associated with your User profile in Learn LMS
Add a subject, and a message
Select 'Send'

Send a message to all Users linked to an Event

Browse to an existing Event in Learn
Select 'Edit' to view the Event properties:
Select 'Send email' from the Event administration menu
Select the Users who should receive the notification:
Select the 'Send me a copy of this email' checkbox if you would like a copy sent to the email associated with your User profile in Learn LMS
Add an subject, and a message
Select 'Send'

Send a message to an individual User

Browse to a User profile:
Select 'Send email' from the User administration menu
Select the 'Send me a copy of this email' checkbox if you would like a copy sent to the email associated with your User profile in Learn LMS
Add an subject, and a message
Select 'Send'

Ask the Community🤝

Want to connect with peers and hear how they manage notifications? Our customer Community is a great place to get quick, relatable advice - so jump in, ask your question, and learn from the wider customer Community.

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