In this article, we'll show how Learn LMS Administrators can easily send ad-hoc messages targeted to a specific audience directly from Learn LMS.
Sending ad-hoc messages directly from Learn is much quicker than finding email addresses via Outlook or by running a report. It also means that all messages are recorded in one place for easy auditing and reference.
Ad hoc emails can be sent to:
- All Users enrolled on a Course
- All Users enrolled on a Lesson
- All members of a Group
- All Users linked to an Event
- An individual User
Note that the global BCC address allows a specified address to be copied into all ad-hoc communications.
View all messages a User has been sent
A copy of every message a User is sent can be found on their User profile - even if the User has subsequently deleted the message. The list includes ad-hoc emails as described in this article, and automated notifications.
- Browse to the 'User' area of Learn admin:
- Select a User profile
- Scroll to the end of the page and select 'View user messages':
- Select the subject of a notification view in detail. It's also possible to select and delete messages. When deleted, they will be removed from the User's notification panel:
Send a message to all Users enrolled on a Course
- Browse to the 'Course' area of Learn admin:
- Select the name of a Course to open it
- Select 'Send email' from the Course administration menu
- Select the 'Send me a copy of this email' checkbox if you would like a copy sent to the email associated with your User profile in Learn LMS:
- Add a subject, and a message
- Select 'Send'
Send a message to all Users enrolled on a Lesson
- Browse to the 'Lesson' area of Learn admin:
- Select the name of a Lesson to open it
- Select 'Send email' from the Lesson administration menu
- Choose to send the message to all enrolled Users, or to Users with no Event booking (Instructor-led Lessons only):
- Select the 'Send me a copy of this email' checkbox if you would like a copy sent to the email associated with your User profile in Learn LMS
- Add a subject, and a message
- Select 'Send'
Send a message to all members of a Group
- Browse to the 'Group' area of Learn admin:
- Select the name of a Group to open it
- Select 'Send email' from the Group administration menu
- Choose to send the message to all Users in the Group hierarchy
- Select the 'Send me a copy of this email' checkbox if you would like a copy sent to the email associated with your User profile in Learn LMS
- Add a subject, and a message
- Select 'Send'
Send a message to all Users linked to an Event
- Browse to an existing Event in Learn
- Select 'Edit' to view the Event properties:
- Select 'Send email' from the Event administration menu
- Select the Users who should receive the notification:
- Select the 'Send me a copy of this email' checkbox if you would like a copy sent to the email associated with your User profile in Learn LMS
- Add an subject, and a message
- Select 'Send'
Send a message to an individual User
- Browse to a User profile:
- Select 'Send email' from the User administration menu
- Select the 'Send me a copy of this email' checkbox if you would like a copy sent to the email associated with your User profile in Learn LMS
- Add an subject, and a message
- Select 'Send'
Get deeper learning in The Academy
View 'Mastering email notification templates & configuration' in the Academy to learn how to customise notifications, see real-world examples, and troubleshoot common support queries.
View 'Engage your learners: think like a marketeer!' in the Academy to find out about learner engagement, how to think like a marketeer, and what's important for strategy maintenance.
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