In this article, we'll walk through the email settings for Learn LMS.
Steps to view email settings
- In Learn admin, browse to settings:
- Select 'Email' from the Settings administration menu. Scroll down to see the email settings:
| Setting | Description |
|
Send all emails |
The ‘Business as Usual’ setting for most customers. Emails are generated and sent as expected. |
| Process all emails, but do not send |
This option disables all Learn email notifications (but does not affect welcome and registration emails). This can be particularly useful during site configuration or testing phases—such as when Learn is being set up for the first time—avoiding the risk of sending multiple emails to a large user base unnecessarily. Even when email notifications are turned off, users will still receive notifications in their dedicated notification area on the student side of Learn. These can be accessed via the notification bell icon on the student home screen. |
| Use built-in/default editor for sending emails | The ‘Send email’ option appears in the Administration menu for Users, Groups, Courses, Lessons and Events. The editor used to compose these emails allows plain text only. If greater functionality is required (for example the ability to attach files) then an organisations own email application (for example Outlook) can be used instead of the built-in editor. |
| Copy automated email notifications to 'reply to' address | When selected, all automated notifications sent by the Kallidus batch processor are copied to the email specified in the ‘Reply to' address field’ |
| Copy all emails to the personal message board |
Select this option and message will be sent by email AND will appear in the Personal message board (or notifications panel in Learn. A copy of all messages recieved by a user is saved in their profile. To view past messages, an administrator must browse to a Users’ profile and select the ‘View’ button from the ‘Optional Information’ section. When a User dismisses a message from the notification panel in Learn, it will appear in this list as a ‘read’ message. |
| Send Calendar items | Enables iCalendar attachments for reminders, course deadlines, event invitations etc. By default, such messages are sent as private. It may be desirable to edit iCalendar messages to be public by default (for example, so that a manager can view the detail of an appointment in a team members’ calendar). |
Get deeper learning in The Academy
View 'Mastering email notification templates & configuration' in the Academy to learn how to customise notifications, see real-world examples, and troubleshoot common support queries.
View 'Engage your learners: think like a marketeer!' in the Academy to find out about learner engagement, how to think like a marketeer, and what's important for strategy maintenance.
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