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Kallidus
Kallidus Customer Support
Kallidus Customer Support
Customer Support 101
Customer Support 101
Meet the Kallidus Customer Support Team
How to contact the Customer Support team
How we manage Support tickets
Common terms used by Customer Support
Who can get access to the Help Centre and how to get it
See all 7 articles
How we manage, maintain, and improve Kallidus products
Airfocus: Share feedback and suggestions, and see the roadmap
Scheduled maintenance and updates
Status page: service availability and performance for Kallidus products
Troubleshooting Support tickets
How to save a HAR File
How to find out what browser version you are using
How to clear browser cache
Understand and Manage cookies in Kallidus products
Policies, processes, and other information
Use of AI in Kallidus products
Accessibility standards for Kallidus products
Kallidus privacy policy
Zendesk data retention
Kallidus Service Level Agreement (Standard SLA)
Platform set up and configuration
Kallidus system requirements
How to use SFTP Public Key Authentication
My SSO Certificate is expiring, what do I need to do?
How can I ensure that emails are delivered?
End-of-Life Internet Explorer 11 and Legacy Microsoft Edge browser: How it may affect your use of Kallidus products
Other
Transferring secure information to Kallidus
FAQ - Set up and manage your Articulate licence
Launching Kallidus