In this article, we'll explain how to get the right learning at the right time. We'll show how to get quick answers in the flow of work in the Knowledgebase and how to explore deeper learning in The Academy, including eLearning, videos, and live events where you can meet other customers and the Kallidus team.
We'll cover how to:
- Get quick answers in the flow of work
- Browse 'how to' articles in the Knowledgebase
- View deeper learning in The Academy
- Ask peers a question in the Customer Community
Get quick answers in the flow of work
Short on time and need a quick answer? Ask Kalli!
Kali is your in-app assistant and serves as a gateway to the support team, knowledge base, and community. Choose 'Talk to a human' for assistance from a member of the support team, or ask a question and receive an immediate answer.
Cali provides an AI summary and lists relevant articles for you to explore. Follow the link to find yourself in the knowledge base:
Browse 'how to' articles in the Knowledgebase
Visit the Knowledgebase for quick answers and just-in-time learning - it's where you're viewing this article right now. Bookmark this link to visit any time: https://kallidus.zendesk.com/hc/en-us
If you're new to Kallidus, our 101 articles are a great place to start. Here are a few to get you started:
Ask peers a question in the Customer Community
Discover our Customer Community - the go‑to place for tips, best practices, and real conversations with peers who use the product every day.
Get deeper learning in The Academy
The Academy is your forever free learning hub for Kallidus products, including live events - where you can meet other customers and the Kallidus team - eLearning, videos, and more.
Along with the essential learning you need to be successful, we also host regular CoLABorate events with our product team. Come along and see designs for planned features and have your say in the future of Kallidus products. hare your feedback about products.
If you're new to The Academy or know someone who is missing out on free learning, contact your Customer Experience Manager or the Support Team to sign up today!