In this article, we'll show how to notify an Event Administrator or an Event notification Group if an Event is over or under-subscribed. This helps determine if enough Users are booked for an event to proceed or if additional events are needed due to high demand.
A few things to know:
- Notifications can be sent to an Event Administrator and/or the members of a Group
- The 'Notification Group' could be team admin accounts or other key stakeholders for the Event
- Administrators set the notification schedule (days, weeks, months, or years in advance)
- The CheckEventsAttendeeLevels email template must be enabled for notifications to be sent
- Configure notifications for specific events only
- Notifications may be delivered via email or Teams, depending on your Learn LMS setup
This notification can be set up for a one-off event by following the steps below; alternatively, configure Lesson defaults to include this option so all events created for a specific Lesson will automatically have this setting configured.
Steps to get notified when an event is under/over subscribed
- In Learn admin, browse to the Event:
- Select Notification from the administration menu
- If the notification should be sent to a Group, find the 'Notification group' setting, and select Select If this is not required, skip to step 5:
- A pop up window will appear, listing all Groups in Learn. Use the freetext or alphabetical search options to find the Group. In this example, a freetext search is used:
- Select the Group name to add as the notification Group
- Scroll to the end of the page. Select the tickbox 'Notify the administrator and notification group if the event is under or over subscribed':
- Specify when the notification should be sent. Choose from X days, weeks, months, or years before the Event start date
- Select Submit to save
Notify about bookings and cancellations
It's also possible to notify the Event Administrator and/or Notification Group of bookings and cancellations. Be mindful that this may generate a number of emails to your stakeholders:
Get deeper learning in The Academy
To get the full picture of Instructor-led training, including suggestions for good practice and tips from the Kallidus team, take a look at the 'Instructor-led training 101' Course.
To take your knowledge to the next level and find out how to work efficiently at scale with Events - including how to create an entire schedule of Events with just a few clicks - view the 'Event Hacks' Course.
The Academy is your forever free learning hub for Kallidus products including live events, eLearning videos, and more. If you're new to The Academy or know someone who is missing out on free learning, contact your Customer Experience Manager or the Support Team to sign up today!