*** Please note that this article refers to the all-new Reporting and Analytics. We'll begin rollout in Spring 2024. View the FAQ for more details. ***
In this article, we'll introduce the Learning Hours Report, a quick and straightforward way to track learner engagement at a glance.
In Learn, the time a User spends learning is tracked by the system. This data can be useful for L&D teams to help understand how much time is dedicated to learning, and how efficient their offering is in terms of delivery. In this report, you can see both actual time spent in eLearning and live events, plus estimated durations set at the Lesson level.
Note that time spent viewing learning while in Review mode, is not tracked.
We'll cover:
- Walkthrough of the Learning Hours report
- Understanding Actual and Estimated learning hours
- Real-life uses and handy tips
Walkthrough of the Learning Hours report
By default, this report will be filtered to the last 12 months. This can be changed in the filter panel if required.
Understanding 'Actual' and 'Estimated' learning hours
Actual learning time is the duration of the time that was recorded in Learn. Only Instructor-led Lessons, and eLearning Lessons record an 'actual' duration. 'Estimated Lesson duration' exists for all Lesson types and is the value entered in the 'estimated duration' field for the Lesson.
How actual learning hours are accrued for elearning Lessons
If you use an e-learning lesson once for 9 minutes, the 'actual' duration will be recorded as 9 minutes. Use it again for a further 6 minutes, and that will aggregate. You will now have two Lessons uses, totalling 15 minutes.
How actual learning hours are accrued for Instructor-led Lessons
Here, the actual time is the difference between the start time and the end time of the Event.
So, for example, if you attend a classroom event that starts at 09:00 and ends at 11:00, you will clock up 120 minutes of actual learning time. If that event ran over two days, both 09:00 to 11:00, the total would be 240 minutes (i.e. it wouldn't assume I was at the event all night).
And if Day 2 ran for longer (for example, from 09:00 to 12:00), the overall total actual time would be 300 minutes - 120 minutes on Day One, plus 180 minutes on Day Two.
Real-life uses and handy tips
In this section we'll cover:
- How to analyse the accuracy of estimated durations
- How to identify and resolve outliers
- How learning hours are recorded for URL Lessons
- How to filter by Lesson status for better accuracy
How to analyse the accuracy of estimated durations
An estimated time is allocated to Lessons in Learn. Learn also tracks Actual eLearning time spent. This report is useful as it can help to highlight anomalies (where a Lesson is consistently quicker or slower than the estimated time allocation).
In this video, Gary explores how to understand the accuracy of estimated durations.
How to identify and resolve outliers
Both Actual and estimated figures are useful in understanding learner activity. A good example of this is for eLearning Lessons. Sometimes, eLearning timings may be skewed, for example, by Users leaving eLearning open in the background while doing something else. Don't be shocked if a User clocks up 1000 hours on a 10-minute eLearning!
In this video, Gary explains how to spot outliers, and what to do about it.
How learning hours are recorded for URL Lessons
URL Lessons are simply links to external websites. No ACTUAL time is recorded. Watch this video to learn how to understand this in the Learning Hours report.
How to filter by Lesson status for better accuracy
There may be some Lesson statuses you wish to disregard in your report. For Instructor-led Lessons, for example, you may wish to exclude the status of Booked, or Awaiting approval.
How often does the reports database refresh?
- The report database refreshes twice every 24 hours
- A time stamp showing the most recent database refresh is shown in every fixed report
- The 'database refresh' time stamp can also be added to a user-created report
- The 'database refresh' time stamp displays in GMT/BST time
- Each Dataset is refreshed individually, so the time stamp may differ between reports using different Datasets
- When a fixed report and a user-created report are built using the same dataset, the time stamp will be the same
Discover more about the Fixed reports
Want to get the most out of Fixed Reports? Our step-by-step guides cover the top queries on compliance and Event management, helping you use Fixed Reports effectively while learning key techniques along the way.
When you're ready to explore further, view Key techniques for using the Fixed reports in which Gary walks through real-world use cases.
Need quick answers? Check out FAQ, Reporting and Analytics with Power BI, packed with over 100 common questions and links to in-depth resources. You can also join our regular Ask Me Anything: Reporting live events - come along and ask your question directly to our panel of experts.
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