Reporting - The Evaluation report

*** Please note, this article refers to Reporting and Analytics with Power BI. View the FAQ for more details. ***

In this article, we'll explain the main uses of the Evaluations Report, which is available to all Power BI customers.

An administrator can assign an evaluation form to a Course, Lesson, or Event in Learn. This form might be the standard evaluation form in Learn (the 'Recommended Form') or a custom form added to Learn to meet other evaluation needs. The Evaluations report includes:

• The number of evaluation requests sent, received and pending for Courses, Lessons and Events
• The percentage of completed evaluations received compared to the total number requested
• The overall CSAT (Customer Satisfaction) score
• The overall NPS (Net Promoter Score) score
• The overall Star Rating (on a scale of 1 to 5) score
• The option to drill down and view details for a specific question or specific user

Watch the video to find out more about this report:

Question and answer analyser

The report dashboard includes a ‘Question and answer analyser’ that allows details of how specific questions were answered to be examined more easily.

This is useful to help uncover details that are of particular interest, such as responses to a specific question type or even for one question, such as how much of the learning was applied to the job. It can also inform decisions and conversations with stakeholders. 

Watch our video to see how best you can use this report view:

Tips when using the question and answer analyser

Filters are essential for finding the right level of detail. Without them, you'd see a lot of data, which can waste time.

Enabled and un-enabled user data is shown as standard in this report. There is an option to amend that via the filters

Evaluations can be filtered based on the requested date and the evaluation's completion date. However, filtering by 'date completed' removes any outstanding evaluations. Therefore, we recommend using the date requested as your go-to filtering approach.

If you want to know more about configuring evaluations on your Learn site, take a look at the KnowledgeBase articles contained in this series: Evaluations in Kallidus Learn

How often does the reports database refresh?

• The report database refresh twice a day
• A time stamp showing the most recent database refresh is shown in every fixed report
• The 'database refresh' time stamp can also be added to a user-created report
• Each Dataset is refreshed individually, so the time stamp may differ between reports using different Datasets
• Where a fixed report and a user-created report are built using the same dataset, the time stamp will be the same

Discover more about the Fixed reports

Want to get the most out of Fixed Reports? Our step-by-step guides cover the top queries on compliance and Event management, helping you use Fixed Reports effectively while learning key techniques along the way.

When you're ready to explore further, view Key techniques for using the Fixed reports in which Gary walks through real-world use cases.

Need quick answers? Check out FAQ, Reporting and Analytics with Power BI, packed with over 100 common questions and links to in-depth resources. You can also join our regular Ask Me Anything: Reporting live events - come along and ask your question directly to our panel of experts. 

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