Learn - How learners can request new Event dates, and get notified when available

In this article, we'll show how learners can request new Event dates for an Instructor-led Lesson when either no dates are available, or no suitable dates are available. We'll also explain how an administrator can notify learners when a new Event is created.

This video shows the end-to-end process:

Read on for the step-by-step in which we'll show:

• How learners can add their name to a list to be notified about new Events
• How Administrators can notify learners when a single new date is created
• How Administrators can notify learners about multiple available dates

How learners can add their name to a list to be notified about new Events

The 'Send me new dates' option is available in two places. Firstly, if an Instructor-led Lesson is available to learners but no Events have been created, the Lesson will show only the 'Send me new dates' option:

Secondly, the 'Send me dates' option is available to select if the available dates are not suitable:

Each time a learner selects 'Send me new dates' from either of the above places, they will be added to the 'Notify list' for the Lesson: 

Learn administrators will not be notified each time a learner adds their name to this list - that could be a lot of notifications. Instead, we recommend that the standard 'Lesson notify list report' is scheduled for regualr delivery to your team inbox. 

Note: it is also possible for Administrators to manually add learners to the Lesson notify list.

How Administrators can notify learners when a single new date is created

When a new Event is created for the Instructor-led Lesson, an Administrator will see the option to automatically notify everyone who has selected 'Send me new dates' and added their name to the Lesson notify list. This will send a single notification to each learner on the notify list to advise about the new date:

Note, that there is also a second option available to notify each enrolled User who has not yet booked a date. Enrolled means the Course is in 'Have to do' or Chosen to do'.

How Administrators can notify learners about multiple available dates

The option above will send a single notification to learners on the notify list when a new Event is created -  perfect when just one Event is created. However, if multiple Events have been created and this option is selected each time, then learners would receive multiple similar emails to sort through which is not a great experience.

Instead, from the 'Lesson notify list' an Administrator can send a single notification that details ALL of the available dates.  Here's how:

1. Navigate to the Lesson
2. Select Notify list
3. Select names from the list
4. Select 'Notify'

New to Instructor-led training in Learn LMS? Take a look at the 'Instructor-led training checklist' article for a quick run through the key steps to create, manage, share, and report Instructor-led training. 

Get deeper learning in The Academy

To get the full picture of Instructor-led training, including suggestions for good practice and tips from the Kallidus team, take a look at the 'Instructor-led training 101' Course.

To take your knowledge to the next level and find out how to work efficiently at scale with Events - including how to create an entire schedule of Events with just a few clicks - view the 'Event Hacks' Course. 

The Academy is your forever free learning hub for Kallidus products including live events, eLearning videos, and more. If you're new to The Academy or know someone who is missing out on free learning, contact your Customer Experience Manager or the Support Team to sign up today!