If you're new to Learn Admin, this guide will walk you through the key areas you'll use every day as a Learn LMS administrator. You’ll learn where to find your core admin tools, how content is organised, and where to access help when you need it.
Overview of key system areas
Here's a summary of the key system areas covered in the video. When you're ready for the next layer of detail, view How system areas connect: navigating linked areas.
Manage Users
Here, you can control essential account functions for individuals in your Learn LMS. This area lets you update user details, manage system access, reset passwords, and perform the administrative tasks that help users get back into Learn quickly and stay productive.
You might go to the Manage Users area to:
- Manually add a new user who isn’t included in an automated People-data feed
- Reset a user’s password or trigger a password‑reset email
- Manage a user’s access to system areas (e.g., Manage Users, reporting, Perform)
Reports
Here, you can access a range of fixed business reports and housekeeping tools that help you monitor activity and keep your Learn LMS organised.
You might go to the Reports area to:
- View reports on learning activity and course completion, and business impact
- Check event‑related reports for attendance and upcoming sessions
- Access system housekeeping tools to keep Learn tidy and up‑to‑date
- Share reports with stakeholders
Users menu
The main option in the Users menu is Users. This is the place where you can look up anyone who has access to your Learn system. When you open a person’s profile, you can see their basic details, what learning they’re working on, and what they’ve already completed. You can also make updates that help them use the system - such as correcting their details or checking what they can access.
You might go to the Users area to:
- View someone’s full profile and see what access they have in the system
- See which groups they belong to and what courses they are enrolled on
- Check which emails, reminders, or notifications they’ve received
- View the system as that user would see it, which helps with troubleshooting
Courses menu
The Courses area is where all learning content in Learn is created and organised. This includes the individual learning pieces (called Lessons) and the collections of Lessons that make up a Course. This menu also allows you to decide who receives which learning, whether it’s required (mandatory) or optional.
Optional learning is grouped into catalogues, which act as brochures of content learners can browse.
You might go to the Courses area to:
- Organise individual Lessons into Courses and make them available to your people
- Assign learning that must be completed, or offer extra optional learning
- Create and manage catalogues so learners can explore optional content
- Set up structured learning journeys (pathways) or recurring training (accreditations)
How system areas connect: navigating linked areas
Your next step in understanding Learn is to view How system areas connect: navigating linked areas.
New to Learn admin? Here's how to get started
If you’re a brand‑new Learn LMS administrator, welcome! There’s a lot to explore - but you’re fully supported. We have people, resources, and a whole community ready to help you succeed.
☎️ 1. Contact our Support team
Contact the Customer Support Team to let them know you’re a new administrator. They’ll help get you set up, introduce you to your Account Manager, and make sure you know where to go for help.
🤝 2. Say hello in the Community
Join our customer Community to meet other Learn admins, ask questions, and share experiences. It’s a great way to connect with peers who’ve already solved the challenges you’re about to face.
🎓 3. Begin your learning in The Academy
Request your Academy account and jump into Get started: Learn, a course designed specifically for new admins. You can also join our live events— an excellent way to meet the Kallidus team and learn alongside other customers.