In this article, we will show you how to edit the emails your users might receive when using Kallidus systems. Available notifications are:
- Password reset - for users who have forgotten their password and need to reset it
- Welcome email - this email welcomes users to your system and can be switched on if you wish
If your site has self-registration enabled the below emails are also available:
- Email Confirmation: informs the users that the email address has been set up and asks them to confirm their email as part of the process
- Existing Account: informs the user that they already have an account and points them to the login screen
All the available notifications can be edited to suit your organisation's preferred tone of voice, or to include specific organisational information.
Steps to edit the emails
-
Browse to Manage users:
- Select Emails:
- Select Edit against the email you wish to edit
- Edit the text and tokens within the email. Be sure to include all the information your users need.
- Select Save to keep the changes
Note: Emails will only be sent to users who have unique email addresses. If the email address does not exist or is not unique then the email will not be sent.