We have added the option to have the Off the Shelf refresher mode only show the refresher mode dialogue if a user has completed the course in question before.
This will affect any second completion of the course, whether the course is a part of continuous accreditation or not. This option would suit setups where refresher behaviour is desirable but going through the full course on the first completion is desired to be mandatory.
Existing users will not be affected without action as this will be an entirely opt-in behaviour.
Please contact Kallidus Support or your Customer Experience Manager if you'd like to change the behaviour of your Off the Shelf courses with this refresher feature.