Off the Shelf - How refresher mode appears to Users

This article explains how the refresher mode appears to Users when using any mobile-friendly responsive Kallidus Course. This information can be useful for administrators to be aware of to help provide support and guidance to Users unfamiliar with how to use the Course and if they contact an administrator for help.

How refresher mode looks to Users

1. When launching a Course, Users see the following message:
2. Select No, and the User can view the Course material with no initial test
3. Select Yes, and the User is taken to a short pre-course test which checks their knowledge to determine which sections of the Course need to be reviewed, for example:
4. After completing the pre-course test, Users see details for any sections recommended for review:
5. Where sections need review, the Course will recommend these to refresh knowledge before attempting the test again:
6. When the pre-course test is passed, the results indicate that it has passed, and Users automatically pass the Course. They then don't need to review any Course material having demonstrated their knowledge: 

Contact your Kallidus representative or Support to enable refresher mode.

For more information about Kallidus responsive eLearning see this FAQ article.

For further assistance, please reach out to the Kallidus Support team.

Select this link for information about how to contact the Customer Support team, such as team opening hours, live chat, and raising a support ticket.

To access Off the Shelf eLearning product updates, helpful articles, guides and tutorials visit the Knowledgebase.