Reporting - How can I spot 'no-show' trends for Events? Are specific people, teams, or lessons more affected?

*** Please note, this article refers to the All-new Reporting and Analytics. View the FAQ for more details. ***

The Event management and Analysis report contains a high-level summary metric for no-shows - but what else can you uncover? In this article, we'll show how to drill into the details about 'no-shows' (non-attendance) for Events in your LMS. 

The below steps will help you understand the patterns of 'no-shows' in your organisation and take steps to reduce them as much as possible.

Identify the people/teams/Lessons with the most Event no-shows

1. Open the Event management and analysis report
2. Select the No-shows summary panel:
3. A table listing all Users who no-showed for an Event will be displayed. Select the Name column. All Users will be alphabetically listed. People who have no-showed the most, will be listed more often:

From here, select any other column to sort the list by that value.

For example, you may wish to sort by Primary Group, to see which Group contains the Users with the most no-shows. Or you may wish to sort by the 'Lesson title' column, to see which Lesson has the Users with the most no-shows.

Export, save, and share the results

Now you have the results, what next? 

• Save and share a report view
• Organise report views into groups
• Export a table visual straight to Excel

To print the screen straight to PDF, select CNTRL+P. Alternatively, use a snipping tool to grab a specific area. 

Find out more about reporting and analytics with Microsoft Power BI

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