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Has anyone started using pathways?

Comments

12 comments

  • Richard Rowan

    Hi Jayne,

    Not yet. I'd love to use them to better structure onboarding training but until such time pathways have deadlines, it's a non-starter. (Either the whole pathway, milestones or lessons.)

    We are looking at using the feature for optional learning - curating content on a similar theme and wrapping it up in a pathway - but may just use catalogues for that because if structured in a pathway, the learner would have to do all modules. Depends how truly optional we want to make it. 

    Feels like pathways need a couple more features to appeal to us. 

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  • Jon Roche

    Hi Jayne,

    I'm in the same position as Richard, I have actually built all of our induction pathways and started testing for a rollout when it became apparent none of the pathway content appears in the managers ‘My Team’ section or the Learning progress reports. I would love to use them to add a better structure to our onboarding. But until there are reporting functions built for the pathways we cannot even consider implementation for any mandatory learning because we need manager and central visibility on completion rates.

    I have investigated using them for the optional learning haven't come across a good use case for the function yet. This is mostly as although optional learning is just that, I do like to be able to report on what is garnering higher engagement to ensure we are putting out the right content in formats our teams will engage with.

    Hopefully the functions needed for us to be able to implement pathways will come soon.

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  • Richard Rowan

    Thanks Jon. I wasn't aware of the My team and Learning progress report issues. Good to know. I think I'll be adopting a watch-and-see approach until there are further developments, which I'm sure there will be. 

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  • Rachael Pearce

    This is all really useful to know. I was about to start building a pathway for our Induction but was struggling to get it to show up for managers and for reporting. Shame it can't have a deadline - I won't be able to use it until it does.

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  • Kerry Usher

    Hi Jayne

    I have started to use them but just for onboarding at the moment. I really like the concept and design, but during the build I came accross a few things I didn't know which I think are a bit of a pain for the user experience…

    1) If it's a mandatory course, assigning the pathway won't assign the courses in it as mandatory, so you also have to assign each course that sits inside the pathway (so it appears in the users ‘To do’ section as the pathway + 27 courses) I think this can be quite overwhelming for a new starter and defeats the object of packaging things nicely into a pathway.

    2) If you incude a workshop or face to face session in the pathway, the user can't move on until they've attended the event (for our induction we run these quarterly so this didn't work very well for us). One of the first things we want the user to do is book this, but we've had to add all face to face sessions at the end of the pathway instead.

    3) Same as the above for competency checks - the user can't move on until these are complete which sometimes takes time, so we've had to group them altogether at the end of the pathway instead of in the relevant sections they should be sat in.

    Hope this helps!

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  • Jayne Longden

    Thanks all, really helpful and interesting, appreciate your comments! 

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  • Marja Wagemaker

    Hi Jayne

    I previously created learning paths myself based on job roles, but in that setup all lessons were visible at once. I solved this by adding week numbers in front of each lesson, but it still wasn’t very clear. And then your new setup for learning paths arrived — WOW. It really made me happy. I’ve already created one and I’m working on the second.

    I do still have a few questions:

    • Courses that users have already completed — if you add these to the learning path, will they remain marked as completed?
    • You can only add a group to the learning path. Is it not possible to add individual users?
    • In the list of courses on the left, I now also see the option Milestones. What is this used for? When I add a course to a milestone, I don’t see this reflected anywhere in the course under that option.

    Maybe you can answer these questions.

    Marja Wagemaker

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  • Rachel Reveley

    Hi Marja, Milestones are used to group courses together so if a pathway has 30 courses, you can break these up into 3 milestones as an example. The purpose is simply to make a long pathway less overwhelming than a catalogue with 30 courses.

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  • Marja Wagemaker

    Hi Rachel,

    Thank you for your response. Could you also answer the first two questions?

    Thanks!

     

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  • Matt Troy

    Hi Marja

    Regarding your questions:

    At present, learning pathways can be assigned to Groups only, not to individual users. The Product team is always keen to hear feedback, so please feel free to submit your suggestion in Airfocus to support assigning pathways to individual users.

    If a course is added to a pathway and all of its lessons have already been completed, the course will automatically show as completed within the pathway. This is because training history is tracked and stored at the lesson level.

    For more information about pathways, check out the Pathways 101 article in the Knowledgebase. We recently ran a live event in The Academy, titled ‘Introducing Pathways’ - you can view a recording here

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  • Katy Hilton

    Hi, I've been testing this out to see how best we could use them. Specifically looking at new manager training at the moment. It looks like a great feature and one we would use if we were able to add deadlines to the milestones to make it easier to manage. Also, it would be great to be able to add this to individual users rather than just a group for the purpose of what I would initially use it for. Thanks 

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  • Rachel Reveley

    Thanks Matt.

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