Self-assessing skill levels is a valuable practice that promotes self-awareness, helps identify growth opportunities, and supports career development by encouraging individuals to reflect on their strengths and areas for improvement.
Learning doesn’t just happen in Learn - it also happens through things like reading, mentoring, webinars, or everyday work. Adding these experiences into self-assessments helps build a complete view of development.
This article will include:
- How to request a change in skill level as a Learner
- How to approve or decline a skill level change request as a Manager
- Viewing evidence for a skill as a Learner
How to request a change in skill level as a Learner
- Select Skills to view the Skills dashboard
- Select View details on the skill you wish to change
- Select Request level change
- Select the required skill level. The interface will show your current skill level
- Select Save. You will get a confirmation message and the line manager will be notified of this request change and need to approve it. The skill level won't change until it has been approved. Read Notifications and messages: 101 to find out more about managing these email notifications.
Tip: Select 'What do the levels mean?' to view the description of each skill level
How to approve a skill level change request as a Manager
When the Learner submits a skill level change request, the manager will receive an email notification and a notification in Learn.
- Select the Notification icon to view the request
- Select Approve
- The requester will receive an email notification of this. Read Notifications and messages: 101 to find out more about managing these email notifications and Email templates: content, triggers and variables to view details of the emails.
Viewing evidence for a skill as a Learner
If a skill level is approved through the self-assessment process, it will appear in the Learner's Skills dashboard under Evidence of skills.
Discover more about Skills
Need quick answers? Check out the FAQ articles - they're packed with common questions and quick answers:
If you're ready to dive deeper into Skills, visit The Academy and check out the Skills Readiness Journey ebook to learn how to make Skills work for your organisation. Also in The Academy:
- Scaling Skills: From quick wins to future-ready workforce
- Skills: Basics, buy-in, and getting started
- Skills: playbooks to get you started
Don't have your Academy account yet? Contact your Customer Experience Manager or the Support Team to sign up today.