Community question of the month: How large is your Kallidus admin team?
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Every month, we’ll ask a question in the community to spark conversation and hear how others are working with Kallidus.
This month’s question: How large is your Kallidus admin team?
Admin teams can look very different from one organisation to another. Some are managed by a single admin, while others have a dedicated team sharing responsibilities. Are you managing the system on your own, or working as part of a wider group?
If you're happy to share, tell us a little about:
- The size of your Kallidus admin team
- Roughly how many learners your team supports
- What works well with your current setup
- The biggest challenge you face with your team size
Join the conversation and see how other teams are running their systems.
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We have two main site admins. But we have ‘admins in other countries’ who currently mainly use reporting functionality.
Context: We only have Learn not Perform, we have 7000 employees across 6 countries, and approx 40 operating companies. And a lot of our learning content is created in house (by our 2 site admins) and bespoke to business/roles so we have over 700 pieces of learning content in the system.
What works well is our 2 site admins are experts in all areas of user management, Learn, the Kallidus system and reporting. Having fewer people administrating the site means better consistency and clear ownership.
What does not work well is the limited time resource available to administrate the site, so governance standards can suffer, and improvements or roll out of new features can take much longer.
One of the biggest challenges we have is that we need to start giving more administrative controls over to our admins in other countries but we need to train this out in line with our governance controls and exact set up/ expectations of our site - and we have language barriers to contend with and the fact that our current site admins are already stretched (and they are the ones that would really need to deliver the training). Still working out how we are going to do that at the moment, but we love a challenge!
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We also have two admins but serving a much smaller number of learners (about 700) than Katy, all based in the UK. I'd echo Katy's comments for what works well/ the challenges, our team are confident in the system, but resource has meant our governance/ audits have suffered. I would say this is the biggest challenge for our team, we have a lot of content in the system and a plan for conducting a continuous content audit, it is just the time to deliver on it!
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