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Embedding True Coaching Skills

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2 comments

  • Richard Rowan

    Hi Leah. The single biggest thing you can do is have senior leaders modelling coaching. Unless they are evangelists for coaching, and consistently coaching their reports, you're not going to get the cut through. Of course, skills matter for the managers and supervisors themselves, but there's a limit to which elearning is all that useful. They need space and opportunity to practise - first in the safety of a workshop environment, then in the real world of work. I’ve also found value in giving managers opportunities to coach outside their own teams. It allows them to coach more objectively, without the pull of being the subject‑matter expert or line manager.

    I'd also flag the value of building a team of qualified internal coaches (including some senior leadership representation), with proper coaching supervision in place. Those people can support all sorts of coaching scenarios including people pre- and post-promotion for example. It's also an incentive - demo that you are good at coaching your team and there's an opportunity to become a qualified coach.   

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  • Leah Fellstad

    Thank you, Richard

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