Over the course of our 10 week Learning Management Masterclass we’ll explore how you can make learning more effective in your organisation. The first step of the journey is to understand how people want to learn in the workplace today and how learning systems need to empower and support modern learners.
Unleashing the potential of your people
Unlocking learner potential has become the Holy Grail for the L&D department in the quest to build a dynamic learning organisation that is agile and capable of adapting to the changing business landscape. Yet, despite having the best intentions, many L&D teams struggle to achieve the outcomes they seek and to unleash the potential of their people.
The world of work and the way we learn is changing rapidly and L&D must change too, to reflect the new learning landscape. Learners today want a more engaging, personalised and continuous learning experience that mirrors how they learn in their everyday lives. They don’t want their hand to be forced or held – instead, most want to be in charge of how they learn and to be able to learn at their own pace.
91% of staff like to learn at their own pace (Towards Maturity Benchmark, 2016)
Why are some organisations more successful at unlocking learner potential?
If you want to make learning more effective in your organisation then you need to understand how people want to learn in the modern world and cater for these preferences while aligning learning with key business objectives.
Speed has become a vitally important factor for business and learning success. Towards Maturity’s latest Benchmark Report shows that 95% of organisations want to respond faster to the speed of business. Those who were found to proactively understand how their staff want to learn proved themselves to be far more successful at cultivating agility. Meanwhile, in today’s fast-moving workplace learners crave speed too - they want fast and easy access to content and if your LMS can’t provide this you will struggle to upskill your workforce quickly and effectively.
So how does this change the face of learning? For more than a decade the L&D industry has debated the pros and cons of classroom versus online learning and which is the better solution. While both have their merits, the truth is, one size of learning rarely fits all and a formal training landscape is no longer sufficient to meet the needs of today’s learners.
Learners are more self-directed than ever and want self-service, collaborative learning solutions that blend social and informal learning with more formal techniques.
Top performing learning organisations are now using their LMS to ‘support’ workplace learning rather than to ‘manage’ the delivery of training initiatives. For all too long and in many organisations the reliance on an LMS has led to a culture of course production and learning enforcement. But savvy learning managers are now recognising that modern LMSs can empower learners to pick and choose their learning, collaborate and enable 24/7 learning on demand, resulting in improved engagement and a more blended and continuous learning journey.
80% of learners say Google or other web search resources are either essential or very useful to learn what they need to do their job; 77% rate working in collaboration with others as essential or very useful; 66% rate self-paced e-learning courses and 47% rate classroom courses as essential or very useful. (Towards Maturity, The Consumer Learner at Work Report, 2016)
There is no silver bullet
Despite the advent of emerging technologies all promising to add something innovative to the learning mix, there is no such a thing as a perfect blend. Nor is there a silver bullet to solve the engagement and ROI challenges L&D leaders face. But L&D functions that ask the question, ‘how do people really want to learn today?’ and invest in the right technology systems to support rather than manage busy learners, will be well on their way to making learning more effective in their organisation.
Next week we’ll take an in-depth look into who the modern learner is and why you can’t afford to ignore them.
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