When creating personal or global Candidate views, there are a series of fields within the Communications section. The labels of these fields may vary, based on your systems configuration, but they fall into two categories:
- The name of the last email that was sent and the date that it was sent
- The last comment added for a candidate, who added it and the date it was added
The Last comment or Last journal entry in this sense refers only to comments added using the standard system comment function in the following places:
- The comments box at the top of a Candidate timeline page
- Right click > Add comment for a single candidate from the Candidates list page
- Select candidate(s) > Add comment (bulk action menu) from the Candidates list page
If you can't see any fields associated with comments or journal entries available in the Communications section when creating personal or global Candidate views, this means that these fields are currently blacklisted in your system. You will need to raise a ticket with the Support team to request that these columns be unblacklisted, after which they will be available for you to select.
All other comments fields, e.g. comments on screening or interview feedback forms are fields in their own right. Again, if enabled, these may also be added to Candidate views as separate columns if required. They will appear in the Application value section if available. As above, raise a ticket with the Support team if a comments field from a particular form page you want is not available to select.
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