Learn - Cancel an event

Events can be cancelled, and a message sent to all booked attendees to explain the reason why. The steps below show how.

Step One: Delete the Event

Navigate to the Event which is to be cancelled. Scroll to the end of the ‘Details’ page and select ‘Delete’:

Step Two: Choose recipients for the optional cancellation notification

 A default cancellation email can be sent to Users. Select from the drop-down at the top of the screen which Users will receive the email (All Attendees, Waiting list Attendees or Confirmed Attendees)

Step Three: Customise the cancellation email, send

 A default message will be sent, as defined in the HTML text (the first of the two editable fields). Administrators can add additional explanatory text in the ‘additional message’ box, below. Select either ‘Send’ or ‘Do not send’ to cancel the Event (the Event will be cancelled in either case).