Learn - Primary Group hierarchy explained

Primary Groups are used to define line-management responsibility (and therefore the team members who appear in a manager’s dashboard panel). Primary Groups, and Primary Group managers are typically created and managed by the People Data Feed.

For a manager to see their team members in the Managers dashboard, Learn must be configured as follows:

1. Team members must exist in a Group (management Groups are often given the name of the manager)
2. The Group must be the Primary Group for the team members (this is configured in the Organisational Information of a User’s profile)
3. The Manager for the Group must be specified (Users must have at least an LMS role of ‘Manager’ to be assigned as manager to a Group)

The manager for the Group will see in their Managers dashboard, all Users for whom the Group is specified as their Primary Group.

To assign a User as Group Manager, click ‘Select’ next to the ‘Manager’ field on the Group Details page:

For more information about the Manager role, search the Help Centre for LMS Roles and Responsibilities.