Learn - how to manually add a User

In this article, we'll show how to manually add a one-off User to Learn LMS. This may be necessary to share access to Learn LMS with contractors, temporary workers, and seasonal staff - and also to create a test account for your Learn admin team.

Users can also be added via a bulk import. See the Super User guide Manually Import and manage user accounts for more detail.

Watch the video to see how:

When a User is added manually to Learn, there will be no matching profile in the HR system (or other data source), as would be the case for all automatically added Users. Where this is the case, Learn will assume the User is a leaver – and therefore excluded from the People Data Feed - and the profile in Learn will be unenabled.

To prevent this from happening, manually added Users must be added to a Group with the Category of ‘Manually Maintained Users’. Members of a Group with this category will be ignored by the People Data Feed and can, therefore, continue to access Learn even if they are not part of the People Data Feed from the HR system.

A user need only be in one group with the category of Manually Maintained Users’ group, in order that their profile will remain active. A user may be a member of any other group – regardless of the category of that group.

To select a Group category, open a Group and make a selection from the ‘Group category’ drop-down menu:

For more information about manually adding Users to Learn, view ‘Manually Import and manage user accounts’.