Request access to the Help Centre for others

Kallidus provide customer support services for named contacts who have completed the relevant administrator pathway in The Academy.   

Support services are delivered via the Help Centre, where you found this article. They consist of an online ticketing tool, knowledge base articles, forums, product news, and access to telephone and live chat.

This article overviews the process for requesting access to the Help Centre on behalf of your colleagues.

How can I do this?

Access to the Help Centre can be requested by submitting a request. You will need to provide your colleagues full name, email address and contact telephone number. Access is usually set up the same day and you will receive confirmation when your request has been completed.